What Our Patients Say about Our Doctors and Staff
Here are some exerpts from Thank You letters to our doctors:
I cannot adequately express the extent of my gratitude and respect for Dr. Batson and his team at Norwalk Hospital in this letter. The level of technical skill, dedication and professionalism needed to perform a craniectomy is obviously a prerequisite for a successful operation and subsequent recovery. However, the feeling of trust, depth of confidence, and level of communication transmitted throughout my mother’s hospitalization were unparalleled.
Just a little something to express my gratitude for the amazing surgery that saved me from becoming a quadriplegic. God bless you!
This is a quick note to let you know how much we appreciate your operating on Steve. We are particularly grateful that you adjusted your schedule to operate on him. Steve is recovering well from surgery and is mentally doing much better now that he is getting relief from the constant pain previously experienced.
Here is a small handmade token of my appreciation. I could not work in clay one year ago. The pain prevented me and I missed it terribly. I started out after my surgery on small pieces and have worked up to larger pieces. Most importantly, without your skill and knowledge my pain-free life wouldn’t exist. I will be forever grateful for your patience and professionalism.
The staff impressed me as being efficient, motivated, very responsive and truly caring. They are indeed the best medical office staff I have experienced during my 61 years. Your caring manner, especially your willingness to take the necessary time to examine me and explain test results left nothing to be desired. I never felt that you or Shawn were rushing to just process me, a pleasant change from other physicians. My comfort level was extremely high going into both surgeries last year.
Jackie and I want you to know how much we appreciate all you have done to give us back our health. God has given you special gifts. Please know we keep you in our prayers. Thank you again for your warm, personal and professional care.
A few months ago I was watching News Channel 12 with my mother. She said, ‘Good Lord, that man’s too young to be a doctor!’ I looked up and saw my life-saving hero, you! You are worth breaking my neck for. In my 56 years on this earth, I have never had someone go so far out of their way for me. Thank you for not giving up on me.
Feel like telling you I’m still alive and feeling well. Presently, I’m cancer free. I will always remember you for the way you treated me, and the compassion you showed my whole family, including my 5 grandkids. I am grateful every day.
Just a note to say thank you for saving my life. I’ll never forget being in the hospital and was told I had a subdural hematoma and had to have emergency brain surgery. Not knowing what it all meant and what was to follow was terrifying. Now I can look backward and say how grateful and appreciative I was to receive such excellent care for a fine, skilled doctor who is a nice person as well. I will never forget you.
My family and I have no less then the world of appreciation for you for giving John his life back. We appreciate all that every doctor, nurse, therapist and friend has done for John but if it weren’t for you, we and they would have nothing to work with.
Dr. Batson, thank you for your work to advance the treatment of patients who have suffered traumatic brain injuries. I would be interested to hear any suggestions you may have for commanders in my situation who must care for newly wounded Marines.
Thank you, thank you, and once again, thank you for what you did for Mr. Vincent J.
Just wanted to thank you again for taking such good care of my mother, Violet. She’s doing wonderfully. It’s nice to have her back again for Christmas.